Maximus from The Vault and NWN 2 WarCry have partnered for a post-release interview with the Obsidian Entertainment folks. Part One is posted at The Vault but here's a teaser:

2. With one patch already released and at least one other in development, can you give us some insight on the process that comes with creating the patch?

[Ryan] Typical developer stuff here. We scour through the forums and find any issues that are new besides any outstanding issues we moved to a later patch. We get those issues into our database and weep a little. Then we prioritize them. Certain bugs will get more attention than others, e.g. "Teh Magik Shoppie" versus launching the game and formatting your harddrive.

We assign programmers to fix the bugs. They weep. Then we gather all the assets together and test the builds for a few days to make sure we didn't introduce anything really bad in our attempt to make things better.

It has always been Obsidian's goal to make sure that we support the community. You bring up the "At least one" patch in development. I can tell you right now, we will have dedicated personnel for at a 'few' more patches. We want to make things as clean (and balanced) as possible and we want to do it in a timely fashion.

6. Do you have plans to make any major improvements to the UI, based on feedback from the community?

[Kevin Saunders] Yes, we do have plans to improve the UI based upon all of the great suggestions and feedback we've received. For example, we are making many camera improvements and revamping the chat interface in an upcoming patch.